FAQS

Can you give me a quote without a physical viewing?

During the COVID-19 pandemic it is becoming more common to do things virtually. With photographs, videos and descriptions we can give a rough estimate. However, physically inspection and discussion of your requirements are needed and for us to give you an accurate final price.

Which colour scheme should I use? What wallpaper would look good?

How soon can you do it?

The answer varies depending on demand. Usually we are booked at least two months in advance. Therefore, we recommend booking as far in advance as possible. We do however, offer a cancellation list or can sometimes squeeze in urgent jobs. So still get in touch to see if we can help.

Who provides the paint/materials?

Here at Baxter's Decorating Service, we can offer you trade quality paint for any needs or budget.  These can be sorted, delivered and then invoiced at the end of the job. In some circumstances we allow the client to provide their own paint. However, if you choose the is option, we can guarantee the quality. Included in the labour price is any filler, sandpaper, wallpaper paste and any other consumables under this umbrella. If requested, estimates for materials can be provided in the quote.

Are there any hidden costs?

We try to give fixed price quotes. These are usually very accurate but are still estimates. If there any extra costs that arise during the project, we will discuss this with you beforehand.

What payment methods do you accept?

We can accept most payment methods, including: Cash, Bank Transfer, Credit & Debit Card, Google & Apple Pay. Unfortunately we are unable to accept cheques at this time.

Are you insured?

Rest assured, we carry full public liability insurance that covers us for a variety for any domestic and commercial work up to £5,000,000. Proof can be provided on meeting.

When do we pay?

We ask for a 20% deposit of the quoted price up front. The remaining amount is due on receipt of the invoice. This is usually at the end of the job, after any snags and when you are completely happy with the finish. 

Do you clean up?

We always treat your home in a way we would want someone to treat our own home. We clean up after ourselves as we go and never leave a home without making sure we have cleaned any mess we have created.

It's very important to get the right colours for your home or business. We offer a service where, using up to date photoshop programmes we can actually show you how your room will look with different colours or styles! This is a great help if you are trying to decide between a few options or are having trouble picking the right colour to go with the style of your room.

We usually use Crown paints so you find their colours here for inspiration: https://www.crownpaints.co.uk/colours 

01653 228279

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